FAQ
ARE OUR PRODUCTS USA MADE?
ALL OF OUR PRODUCTS ARE NOT MADE IN THE USA.
WE DO ASSEMBLE THE BWHC IN TENNESSEE.
OUR GOAL IS TO HAVE EVERYTHING MADE IN THE USA.
WANT TO ORDER A LARGE QUANTITY?
WE CAN OFFER FREIGHT SERVICES FOR A LARGE QUANTITY ORDER.
CUSTOMER WILL BE RESPONSIBLE FOR SHIPPING COSTS.
WE WILL NEED SPECIFIC INFORMATION FOR SHIPPING FREIGHT.
YOU ARE MORE THAN WELCOME TO ARRANGE YOUR OWN SHIPPING.
Shipping/ Returns/ Payment/ Policies
SHIPPING
WE SHIP WITH UPS GROUND OR YOU CAN USE YOUR OWN SHIPPING ACCOUNT.
WE WILL HAVE YOUR ITEM(S) SHIPPED OUT WITHIN 3 BUSINESS DAYS.
CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING COSTS.
WE ONLY SHIP WITHIN THE UNITED STATES.
WE DO NOT SHIP INTERNATIONAL SHIPMENTS.
You are more than welcome to arrange your own shipping.
Sales Tax Policy
AS A BUSINESS, WE ARE NOT REQUIRED TO COLLECT SALES TAX FROM INDIVIDUALS WHO PURCHASE ITEMS OUTSIDE OF TENNESSEE.
WE ARE REQUIRED TO COLLECT TENNESSEE STATE SALES TAXES AT THE RATES WHICH ARE SET BY THE STATE, COUNTY AND LOCAL MUNICIPALITY AS DETERMINED BY THE ZIP CODE WHERE YOU RECEIVE DELIVERY. TENNESSEE APPLICABLE SALES TAXES WILL BE ADDED TO YOUR TOTAL AMOUNT AND SHOWN ON YOUR CHECKOUT PAGES UNLESS AN EXEMPTION IS REQUESTED AND THE ORDER IS PLACED AS STATED ABOVE.
IF YOU LIVE IN TENNESSEE AND HAVE AN AG TAX EXEMPTION YOU WILL NOT HAVE TO PAY TAXES. YOU MUST SHOW PROOF BEFORE TAXES WILL BE DEDUCTED.
RETURNS
WE DO OFFER A RETURN POLICY.
WE WANT YOU TO HAVE A GREAT
EXPERIENCE WITH OUR CATCHER.
PLEASE CALL US 901-389-8894.
WE WILL MAKE IT RIGHT.
HOW TO PAY
WE DO NOT ACCEPT PAYPAL OR VENMO AT THIS TIME.
WE ACCEPT SWIPE OR CHIP CREDIT CARDS.
THERE IS A 3% PROCESSING FEE FOR CREDIT/ DEBIT CARDS.
9.75% TAX WILL BE ADDED TO EACH ORDER FROM TN. unless you are tax exempt.
THERE WILL BE NO TAXES FOR OUT OF STATE (TN).
PATENT